| Electronic
Funds Transfers - Your Rights And Responsibilities
Indicated below are types of Electronic Fund Transfers
we are capable of handling, some of which may not apply
to your account. Please read this disclosure carefully
because it tells you your rights and obligations for
the transactions listed. You should keep this notice
for future reference.
Preauthorized
credits. You may make arrangements for certain direct
deposits to be accepted into your checking or savings
account(s).
Preauthorized
payments. You may make arrangements to pay certain
recurring bills from your checking or savings account(s).
ATM
TRANSFERS - Cirrus and Plus Networks -
types of transfers and dollar limitations - You
may access your account(s) by ATM using your ATM CARD
and personal identification number or VISA® Check
Card and personal identification number, to:
- make
deposits to checking account(s) with an ATM/debit
card
- make
deposits to savings account(s) with an ATM/debit card
- get
cash withdrawals from checking account(s) with an
ATM or VISA® Check Card
- you
may withdraw no more than $300.00 per day
- get
cash withdrawals from savings account(s) with an ATM
card
- you
may withdraw no more than $300.00 per day
- transfer
funds from savings to checking account(s) with an
ATM card
- transfer
funds from checking to savings account(s) with an
ATM card
- make
payments from checking or savings account(s) with
an ATM/debit card to loan accounts with us
- get
information about:
- the
account balance of your checking accounts
- the
account balance of your savings accounts
Some
of these services may not be available at all terminals.
NOTICE
REGARDING ATM FEES BY OTHERS
If you use an automated teller machine that
is not operated by us, you may be charged a fee by the
operator of the machine and/or by an automated transfer
network.
Types
of VISA® CHECK CARD Point-of-Sale Transactions -
You may access your checking account(s) to purchase
goods (in person or by phone), pay for services (in
person or by phone), get cash from a merchant, if the
merchant permits, or from a participating financial
institution, and do anything that you can do with a
credit card (that a participating merchant will accept
with a credit card).
Point-of-Sale
Transactions - dollar limitations - Using your card:
- you
may not exceed $1,000.00 in transactions per day
FEES
- We
do not charge for direct deposits to any type of account.
- We
do not charge for preauthorized payments from any
type of account.
Except as indicated elsewhere, we do not charge for these
electronic fund transfers.
ONLINE
BANKING
Computer Transfers - types of
transfers - You may access your account(s)
by computer using your access Id and password at www.newpeoplesbank.com,
to:
- transfer
funds from checking to checking
-
transfer funds from checking to savings
-
transfer funds from savings to checking
-
transfer funds from savings to savings
-
make payments from checking or savings to loan accounts
with us
-
make payments from checking or savings to third parties
-
get information about:
- the
account balance of checking accounts
-
the account balance of savings accounts
Electronic
Agreements - You agree that the Bank may make agreements
with you by electronic means. Your authorization and
consent to such an agreement, or delivery of your agreement
may be made by means of a personal computer. All agreements
entered into by means of a personal computer will be
deemed valid, authentic and shall have the same legal
effect as agreements entered into on paper. You further
agree that electronic copies of communications are valid
as "originals" and you will not contest the validity
of the electronic copies, absent proof of altered data
or tampering.
DOCUMENTATION
- Terminal
transfers. You can get a receipt at the time you
make any transfer to or from your account using one
of our automated teller machines or point-of-sale
terminals.
- Preauthorized
credits. If you have arranged to have direct deposits
made to your account at least once every 60 days from
the same person or company, you can call us at 1-276-873-6288
to find out whether or not the deposit has been made.
- Periodic
statements.
You will get a monthly account statement from us for
your checking, NOW, money market and statement savings
accounts.
PREAUTHORIZED
PAYMENTS
- Right
to stop payment and procedure for doing so- If
you have told us in advance to make regular payments
out of your account, you can stop any of these payments.
Here is how:
Call or write us at the telephone number or address
listed in this brochure in time for us to receive
your request 3 business days or more before the payment
is scheduled to be made. If you call, we may also
require you to put your request in writing and get
it to us within 14 days after you call.
We will charge you $15.00 for each stop-payment order
you give.
- Notice
of varying amounts - If these regular payments
may vary in amount, the person you are going to pay
will tell you, 10 days before each payment, when it
will be made and how much it will be. (You may choose
instead to get this notice only when the payment would
differ by more than a certain amount from the previous
payment, or when the amount would fall outside certain
limits that you set.)
- Liability
for failure to stop payment of preauthorized transfer
- If you order us to stop one of these payments
3 business days or more before the transfer is scheduled,
and we do not do so, we will be liable for your losses
or damages.
FINANCIAL
INSTITUTION'S LIABILITY
Liability for failure to make transfers - If
we do not complete a transfer to or from your account
on time or in the correct amount according to our agreement
with you, we will be liable for your losses or damages.
However, there are some exceptions. We will not be liable,
for instance:
- If,
through no fault of ours, you do not have enough money
in your account to make the transfer.
- If
you have an overdraft line and the transfer would
go over the credit limit.
- If
the automated teller machine where you are making
the transfer does not have enough cash.
- If
the terminal or system was not working properly and
you knew about the breakdown when you started the
transfer.
- If
circumstances beyond our control (such as fire or
flood) prevent the transfer, despite reasonable precautions
that we have taken.
- There
may be other exceptions stated in our agreement with
you.
CONFIDENTIALITY
We will disclose information to third parties about
your account or the transfers you make:
- where
it is necessary for completing transfers; or
- in
order to verify the existence and condition of your
account for a third party, such as a credit bureau
or merchant; or
- in
order to comply with government agency or court orders;
or
- if
you give us written permission.
UNAUTHORIZED
TRANSFERS
(a) Consumer liability. (1) Generally.
Tell us AT ONCE if you believe your card and/or code
has been lost or stolen. Telephoning is the best way
of keeping your possible losses down. You could lose
all the money in your account (plus your maximum overdraft
line of credit). If you tell us within 2 business days,
you can lose no more than $50 if someone used your card
and/or code without your permission. (If you believe
your card and/or code has been lost or stolen, and you
tell us within 2 business days after you learn of the
loss or theft, you can lose no more than $50 if someone
used your card and/or code without your permission.)
If you do NOT tell us within 2 business days after you
learn of the loss or theft of your card and/or code,
and we can prove we could have stopped someone from
using your card and/or code without your permission
if you had told us, you could lose as much as $500.
Also, if your statement shows transfers that you did
not make, tell us at once. If you do not tell us within
60 days after the statement was mailed to you, you may
not get back any money you lost after the 60 days if
we can prove that we could have stopped someone from
taking the money if you had told us in time.
If a good reason (such as a long trip or a hospital
stay) kept you from telling us, we will extend the time
periods.
(2)
Additional Limit on Liability for VISA® Check Card,
when used for point-of-sale transactions. Unless
you have been grossly negligent or have engaged in fraud,
you will not be liable for any unauthorized transactions
using your lost or stolen VISA® Check Card, when
used for point-of-sale transactions, if you report the
loss or theft of your card within 2 business days of
when you discover the loss or theft of the card. If
you do NOT tell us within 2 business days, your liability
is the lesser of $50 or the amount of money, property,
labor, or services obtained by the unauthorized use
before notification to us.
(b)
Contact in event of unauthorized transfer. If you
believe your card and/or code has been lost or stolen
or that someone has transferred or may transfer money
from your account without your permission, call or write
us at the telephone number or address listed below.
ERROR
RESOLUTION NOTICE
In Case of Errors or Questions About Your Electronic
Transfers, Call or Write us at the telephone number
or address listed below, as soon as you can, if you
think your statement or receipt is wrong or if you need
more information about a transfer listed on the statement
or receipt. We must hear from you no later than 60 days
after we sent the FIRST statement on which the problem
or error appeared.
- Tell
us your name and account number (if any).
- Describe
the error or the transfer you are unsure about, and
explain as clearly as you can why you believe it is
an error or why you need more information.
- Tell
us the dollar amount of the suspected error.
If you tell us orally, we may require that you send
us your complaint or question in writing within 10 business
days.
We will determine whether an error occurred within 10
business days (5 business days for VISA® Check Card
point-of-sale transactions and 20 business days if the
transfer involved a new account) after we hear from
you and will correct any error promptly. If we need
more time, however, we may take up to 45 days (90 days
if the transfer involved a new account, a point-of-sale
transaction, or a foreign-initiated transfer) to investigate
your complaint or question. If we decide to do this,
we will credit your account within 10 business days
(5 business days for VISA® Check Card point-of-sale
transactions and 20 business days if the transfer involved
a new account) for the amount you think is in error,
so that you will have the use of the money during the
time it takes us to complete our investigation. If we
ask you to put your complaint or question in writing
and we do not receive it within 10 business days, we
may not credit your account. Your account is considered
a new account for the first 30 days after the first
deposit is made, unless each of you already has an established
account with us before this account is opened.
We will tell you the results within three business days
after completing our investigation. If we decide that
there was no error, we will send you a written explanation.
You may ask for copies of the documents that we used
in our investigation.
NEW PEOPLES BANK,INC.
P.O. DRAWER 1810
HONAKER, VIRGINIA 24260
Business Days: Monday through Friday
Excluding Federal Holidays
Phone: 1-276-873-6288
MORE
DETAILED INFORMATION IS AVAILABLE ON REQUEST
|