Equifax Data Breach - PDF Version

Dear customers,

By now, you have most likely heard about the recent Equifax data breach. It is being reported that the breach may have affected more than 143 million Americans. According to Equifax, hackers accessed people's names, social security numbers, birth dates, addresses and in some instances, driver's license numbers.

This was NOT a compromise of New Peoples Bank. No customer information was taken from our system. Yet to help you navigate the situation, here are three tips for protecting your personal information from being misused in the event that it was stolen during the Equifax data breach - and for securing it going forward.

  1. Regularly review all account statements and monitor your credit reports. Obtain a free copy of your credit report from each company listed below every 12 months by requesting your report online at www.annualcreditreport.com, calling toll-free 1-877-322-8228, or mailing an Annual Credit Report Request Form (available at www.annualcreditreport.com) to: Annual Credit Report Request Service, P.O. Box 105281, Atlanta, GA, 30348-5281. You may also purchase a copy of your credit report by contacting any of the credit reporting agencies listed at the end of this letter.
  2. If you believe you are the victim of identity theft, contact your bank and local law enforcement authorities. You should consider contacting your state attorney general and/or the Federal Trade Commission (FTC) as well. You can find contact information at the end of this letter.
  3. Enroll in the New Peoples Bank Identity Theft and Security Center Program featuring Restoration Rescue. This program is designed to help you and your family avoid the fastest growing crime in the country - Identity Theft.

New Peoples Bank offers many ways to monitor your account and debit card activity through our online and mobile banking systems. You can receive e-Alerts on your checking, savings, loan and CD accounts.

Our e-Alert system can send you a text or email anytime your account balance changes, to confirm deposits, or if your balance drops below or goes above a set dollar amount. You can receive e-Alerts throughout the day when new transactions occur, which details transaction activity like card transactions. This gives you real-time information about any activity in your account, enabling you to detect fraud immediately. And New Peoples Bank e-Alerts deliver this information anywhere you have cellular or Wi-Fi connections.

To learn more about keeping your accounts at your fingertips on your computer, tablet or mobile device, or for more information about the New Peoples Bank Identity Theft and Security Center Program, visit us at www.newpeoplesbank.com or stop by one of our 19 branches.

How to contact the credit agencies
Equifax
PO Box 9554
Allen, TX 75013
www.experian.com
888-397-3742
Experian
PO Box 740241
Atlanta, GA 30374
www.equifax.com
888-766-0008
TransUnion
PO Box 2000
Chester, PA 19016
www.transunion.com
800-680-7289

 

To learn more: https://www.equifaxsecurity2017.com/consumer-notice/

For updated information, Equifax has set up an additional website for all consumers: https://www.equifaxsecurity2017.com/

How to contact the Federal Trade Commission (FTC) for information about avoiding identity theft

Federal Trade Commission, Consumer Response Center
600 Pennsylvania Avenue NW, Washington, DC 20580; 1-877-IDTHEFT (438-4338)
https://www.consumer.ftc.gov/features/feature-0014-identity-theft

How to contact the State Attorneys General
https://www.naag.org/naag/attorneys-general/whos-my-ag.php

 

 

 

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