Telephone Banking

Toll Free: 866.OUR.BANK or 866.687.2265
Local Telephone Banking Numbers
Local Telephone Banking Numbers
Location Phone Number
Abingdon 276-628-6990
Bristol 276-466-6102
Honaker/Swords Creek 276-873-6191
Lebanon 276-889-7929
Norton 276-679-8149
Princeton 304-487-4949
Weber City/Gate City 276-885-1000

With New Peoples Online Telephone Banking, no matter where you live you can do your banking 24-hours a day, seven days a week from any touch-tone phone.

New Peoples Bank, Inc. understands that with today's busy lifestyles more and more people have less time for banking. That's why we're offering Telephone Banking to our customers. It's simple, it's fun and it's FREE! We realize that you want more time to do the things you really enjoy. Whether it's vacation time, quality time with family and friends, or more time for yourself, Telephone Banking gives it to you. You'll spend less time visiting the bank to handle routine tasks and more time having fun.

How Do I Sign Up For Telephone Banking?

There is no application form to file to use the Telephone Banking service. Simply dial: 1-866-OUR-BANK or, 873-6191 (local to Honaker, VA) to access the system. Press 1 on your telephone to access your accounts, and then enter your account number. Please contact the bank to get your Personal Identification Number (PIN). The first time you use Telephone Banking, you will be prompted to change your PIN to a new four-digit number that only you know to safeguard your accounts After the system tells you that your PIN number has expired, enter a new 6 digit PIN number to use for future calls. That's all you need to do for your first time accessing the Telephone Banking system.

You already have New Peoples Online Internet Banking? Then complete your Online experience with Telephone Banking and enjoy the freedom to access your account information any day, anytime, anywhere. So give New Peoples Online Telephone Banking a call today and check your account balance, transfer funds, or inquire about our rates. Did we mention it's FREE?

How to Access Telephone Banking

  • Dial: 1-866-OUR-BANK or 873-6191 local.
  • New Peoples Online Telephone Banking will answer your call.
  • Select option number (1) to for Account Information.
  • Enter the account number you wish to inquire about.
  • Enter your secret PIN number.
  • Please contact the bank to get your Personal Identification Number (PIN). The first time you use Telephone Banking, you will be prompted to change your PIN to a new four-digit number that only you know to safeguard your account(s). Once you enter your PIN number for the first time you'll be asked to change it to a new one. Your new PIN number must be a minimum of four characters in length.
  • Select the appropriate option for the information you want.

Telephone Banking Option Menus

Main Menu

  • 1 Account Information
  • 2 Branch Locations
  • 3 Check Verification
  • 4 Navigation(Explains Voice Options)
  • 9 End the Call

Account Information - Checking

  • 1 Speech Options
  • 2 Current Balance
  • 3 Review Transactions/Receive Fax
  • 4 Transfer
  • 5 Access Other Accounts
  • 9 Previous

Account Information - Savings

  • 1 Speech Options
  • 2 Current Balance
  • 3 Review Transactions/Receive Fax
  • 4 Transfer
  • 5 Access Other Accounts
  • 9 Previous

Account Information - Certificate of Deposit

  • 1 Speech Options
  • 2 Current Balance
  • 3 Review Transactions/Receive Fax
  • 4 Interest Information
  • 5 Access Other Accounts
  • 9 Previous

Account Information - Loans

  • 1 Speech Options
  • 2 Current Balance & Loan Payment Information
  • 3 Review Transactions/Receive Fax
  • 4 Interest Information
  • 5 Loan Payoff Information
  • 6 Make a Payment
  • 7 Access other Accounts
  • 9 Previous